<b>Q</b>: Can I use the VOSpace UI as an anonymous user?<br/>
<b>A</b>: No, you must be logged in. Without login you can only browse and download public data, if available in place.
</p>
<pclass="my-4">
<b>Q</b>: How can I obtain an account?<br/>
<b>A</b>: Just send an email to the administrators at <ahref="mailto:vospace.ia2@inaf.it">vospace.ia2@inaf.it</a>.
</p>
<pclass="my-4">
<b>Q</b>: I don't see my home folder (ROOT / name.surname) after login and I cannot perform some actions on the UI. What can I do?<br/>
<b>A</b>: Send an email to the administrators and ask for registration.
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@@ -33,6 +37,10 @@
<b>Q</b>: Is there a size limit to a tar/zip creation through the web UI?<br/>
<b>A</b>: Yes, each user can create a tar/zip from single or multiple files/folders if the whole data size is less than 10 GB.
</p>
<pclass="my-4">
<b>Q</b>: I have just created a tar/zip archive, how can I download it?<br/>
<b>A</b>: Go to your <i>Jobs</i> section, look for the last COMPLETED job of type ARCHIVE and click on <i>Download archive</i>.
</p>
<pclass="my-4">
<b>Q</b>: A file/folder icon is marked with an 'X' and there is no download link. What does this mean?<br/>
<b>A</b>: It means that the file/folder is not in place and cannot be directly downloaded, it has to be "recalled" first. This can be done by selecting the file/folder checkbox, clicking on the <i>Actions</i> dropdown menu at the top of the page and then on <i>Async recall</i>. This action will start an asynchronous job to recall the file/folder and make it available for download. An email notification is sent to the job owner when the job is queued and when it completes.